Terms & Conditions

1. Introduction - Nature of Services

Algarve Group Experiences operates as an independent travel consultancy and intermediary, specialising in the coordination of personalised travel plans in the Algarve region.

We do not act as a travel agency or tour operator and do not hold a travel agency licence (alvará). Our role is limited to providing consultancy, coordination, and connection services between clients and independent, duly licensed local providers of accommodation, transport, and activities.

Each service provider is solely responsible for the execution and quality of the services they offer. Clients enter into direct agreements with these providers under their respective terms and conditions.

2. Use of the website

The content on this Website is for general information and use only. It is subject to change without notice.
You agree not to use this Website for any unlawful or unauthorized purposes.
You are responsible for ensuring that any information you provide is accurate and complete.

3. Planning and Payments

All plans and arrangements proposed through our website are subject to availability and confirmation by the respective service providers.
Payment terms, cancellation policies, and refund conditions are defined by each service provider and will be communicated to you before confirming any reservation. By proceeding, you agree to the terms set by the respective providers.
Prices are subject to change without prior notice but will not affect reservations already confirmed directly with the providers.

4. Services Offered

We act as an intermediary between clients and third-party providers (e.g., accommodation, activities, transportation).
While we strive to work with trusted partners, we are not responsible for the actions, omissions, or quality of services provided by third parties.

5. Intellectual Property

All content, logos, trademarks, and intellectual property on this Website are owned or licensed by us. You may not reproduce, distribute, or exploit any materials without our written permission.

6. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our Website or services, except as required by law.
As Algarve Group Experiences acts solely as an intermediary, our responsibility is limited to the proper performance of our consultancy and coordination services, and does not extend to the execution of services provided by third parties.

7. Data Protection

By using our Website, you agree to the collection, use, and storage of your personal data in accordance with our Privacy Policy.
We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

8. Cancellation and Refund Policy

Cancellation and refund policies are established by each service provider and may vary depending on the type of service. Details will be communicated to you before confirming any reservation.
Where a refund is applicable under a provider’s policy, it will be processed directly by that provider, usually within 14 days of approval.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Portugal. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Albufeira, Portugal.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. The latest version will always be available on our Website.

11. Contact Information

If you have any questions about these Terms, please contact us:

Email: hello@alvargegroupexperiences.com
Phone: +351 931369924